All prices shown on ukhp.co (or its parked domains i.e. ukhighland.com, ukhighland.co.uk) are based on British Pounds (GBP) or Euros. For customers in other countries, PayPal automatically converts GBP amounts to your home currency when you check out. PayPal will show the details to you before committing payments.
We are VAT registered and all prices already include VAT. Our VAT reg number: 119980482.
After completing an order you will receive an email confirming the order in about 10 minutes.
If for some reasons you do not see this e-mail 15 minutes after placing your order, please contact us at firstname.lastname@example.org and we will promptly (within about 24 hours) locate your order and send you your order number.
Items will be dispatched to you on the same working day or the next working day after payment cleared, we ship items via Royalmail from Monday - Friday, you may receive your items within 3 working days after payment cleared, if not please contact us by email@example.com.
If for any reason you need to cancel your order please email us at firstname.lastname@example.org within 12 hours after making the payment and quote your order number. Our support team will cancel your order for you and send you a full refund within 48 hours after cancellation. If items already shipped and you need to return it to us for any reason please see our return policy as shown below.
Note that stock and availability shown on this site are provided for your reference only. While we strive to provide the most accurate and timely stock and availability information, availability information may become out of date and may change between the time you added an item to cart and the time your order is received.
If for any reason you are not completely satisfied with our product contact us for a full refund. Returns accepted within 14 days after the item is delivered. If the item you purchased is faulty we will refund for the return postage and packaging charge, otherwise you have to pay for the return postage and packaging charge. Please note if the item is used or opened a 10% restocking fee may apply.